If you’re using the latest version, it might be a good idea to uninstall it, restart your device and reinstall it again. Skype for Android problem: “you cannot be signed in at this time”Īre you using an old version of the Skype app? The above message tends to pop up when you attempt to connect using a version of the app that the Skype service no longer supports. Set the video quality lower and it will use less data. If you’re using video at the best quality settings, it’s using lots of data every time you make a call. Look for Voice and Video Calls and then tap on Video Quality. In the Skype app, go to the menu icon, scroll down to the bottom of your profile page and tap on Settings. Skype for Android problem: video calls are using up all your data Poor call quality? This probably won't help. Whether it’s voice or video, Skype recommends that for the very best call quality, you should connect to a strong Wi-Fi signal and close any apps you don’t need: the more apps accessing your data connection, the poorer the call quality is likely to be.
Skype for Android problem: call quality is rubbish Have you turned them off by accident or unchecked 'new instant messages' in Skype’s settings? Check your device’s settings too: it’s possible you’ve unchecked notifications system-wide, which would overrule Skype’s own notification settings. Skype for Android problem: no notifications Next time you launch the app you can sign in with whichever account you want to use. You’ll need to go into the app settings and uncheck the box for automatic sign in. Skype for Android problem: I want to use more than one account Which Skype version you can use depends on what device and which Android version you have. Rebooting and retrying the installation might help if not, Skype suggests a factory reset. This is due to a bug in Android that doesn’t always clean up files after an installation. Skype for Android problem: insufficient available space during installation Skype support suggests leaving the call screen – the proximity sensor is only used when that screen is the focus – or using 3G instead of Wi-Fi for voice calls. This can be a problem with the proximity sensor. Skype for Android problem: the sound quality becomes terrible when holding the phone to your ear Like any app, Skype for Android can encounter problems.
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